1. Our Commitment

At QuickTyreFit, we pride ourselves on delivering prompt, professional mobile tyre fitting services 24/7 across England. We understand that unforeseen circumstances may arise, and this policy outlines your rights regarding refunds, cancellations, and rescheduling.

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2. Booking Deposits

To secure your mobile tyre service, a non-refundable deposit may be required at the time of booking. This deposit covers administration costs and ensures that a technician is reserved specifically for your appointment slot.

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3. Arrival Delays & Service Disruptions

While we aim to arrive on time, delays may occur due to traffic, weather conditions, or prior service overruns. In such situations:

• The deposit remains non-refundable, but

• We will communicate any delays promptly and reschedule your appointment at your convenience where possible.

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4. Cancellations

• 24 hours notice: You may reschedule or request a partial refund if you cancel at least 24 hours before your appointment.

• Less than 24 hours: Cancellations made within 24 hours of the scheduled service are not eligible for a refund due to lost technician time and logistics.

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5. Refund Eligibility

You may qualify for a full or partial refund in the following cases:

• If our technician is unable to complete the service due to an internal error.

• If incorrect tyres were supplied due to our mistake.

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Refunds will not be granted if:

• The error was caused by incorrect information provided by the customer (e.g., wrong tyre size, vehicle details).

• The service could not be completed due to unsafe or inaccessible locations (e.g., no space to operate, dangerous surroundings).

• The cancellation did not meet our 24-hour notice requirement.

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6. Spare Tyre Fitting, Locking Wheel Nut Removal & Jumpstart Services

These add-on or standalone services are also subject to this same cancellation and refund policy.

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7. Contact Us

For any refund, cancellation, or rescheduling inquiries, please contact our support team.